Hey all - I'm working with a client who has SuiteC...
# suitecommercet
Tyler
10/31/2019, 2:14 PMHey all - I'm working with a client who has SuiteCommerce installed, but most of the files are locked by the owner of the NS account. Is there an easy way to unlock all of these, or would they have to go through one by one? I noticed the SuiteCommerce bundle was marked as Managed, but I don't know if that would have any bearing on this.
s
Steve Goldberg
10/31/2019, 2:19 PMThis is the nature of SuiteCommerce. The bundle is managed because we (NetSuite) update it automatically when a new version is available.
Steve Goldberg
10/31/2019, 2:19 PMTo make site customisations you are expected to use SMTs, configuration, or backend changes, or add new code via extensions.
Steve Goldberg
10/31/2019, 2:21 PMI discuss this in https://developers.suitecommerce.com/learn-about-our-best-practices-for-suitecommerce-extensions and in the previous blog post I reference in this one
t
Tyler
10/31/2019, 2:22 PMThanks @Steve Goldberg, much appreciated!
Tyler
10/31/2019, 3:44 PMHey @Steve Goldberg, I'm trying to download the Extension Developer Tools, but I'm running into an issue with the Activation and was wondering if you could provide some insight. When I run gulp extension:fetch for the first time and enter my credentials/role/domain, it errors out with this message: Sorry. Could not find a valid activation for this combination. I went to the SCA Extension Management and see Activations in there, the most recent one from May. Why would I be seeing this message?
Tyler
10/31/2019, 3:45 PMI'm not sure if it's relevant, but this site is built using SCS, not SCA
s
Steve Goldberg
10/31/2019, 3:58 PMIt's checking for activation records; there is a small chance there is a discrepancy between what is shown in the activation manager and what is stored in the site's records
Steve Goldberg
10/31/2019, 3:59 PMAlso, sorry to go over basics, but are you use you've tried to fetch from the right account? This will happen if you select the wrong site
t
Tyler
10/31/2019, 4:00 PMNo worries, I'm more of a SuiteScript developer than SuiteCommerce, so I am starting from the basics anyhow.
s
Steve Goldberg
10/31/2019, 4:01 PMIn the record types pages, click List next to SC ExtMech Extensions Active
t
Tyler
10/31/2019, 4:02 PMThat shows a list of 119 extensions
Tyler
10/31/2019, 4:04 PMWhen I try to fetch, it is only showing the one site, but when I go under Activations, the latest activation is for the same Website, but a different domain - a production.na3.netsuitestaging domain, with the Activation before that being for the domain I would expect
s
Steve Goldberg
10/31/2019, 4:06 PMCheck the activation ID for your site; you should see your site as one of the activation ID records
Steve Goldberg
10/31/2019, 4:06 PMSorry I'm in a call rn, so I'll have to chat with you later
t
Tyler
10/31/2019, 4:06 PMNo worries Steve, I appreciate your help
s
Steve Goldberg
10/31/2019, 4:47 PMOK, have you figured out your issue? I was thinking that you could just re-activate all your site's extensions again
t
Tyler
10/31/2019, 4:48 PMI haven't had any success yet. Would doing another activation with the same theme and extensions have any negative impact on the site?
s
Steve Goldberg
10/31/2019, 5:00 PMI'm not going to 100% guarantee it, but there shouldn't be.
t
Tyler
10/31/2019, 5:52 PMSmart man 😂
Tyler
10/31/2019, 5:52 PMI'll discuss with the client to see how they feel, and move forward from there. Either way, I really do appreciate your help. From what I've seen, you've always been very helpful to anyone who needs it, so thanks for being a nice person
s
Steve Goldberg
10/31/2019, 5:53 PMAww, thanks.