HA
06/19/2025, 5:11 PMCeligo AI
06/19/2025, 5:11 PMAI generated answer (using internal Slack threads):In NetSuite, you cannot directly have a field that groups all contacts' emails in the customer record. However, you can achieve this by creating a saved search that includes both the main customer email and the contact emails. Here's a general approach: 1. Create a saved search for customers. 2. In the results, add the main email field of the customer. 3. Also, add the contact email field. This will show up in a separate column. 4. If you want to combine these into a single column, you can use a formula field with a case statement or an IF statement to display the customer email if the main line is true, and the contact email if the main line is false. Please note that this will give you a list of all emails, but it won't group them into a single field in the customer record. If you want to send an email to all these addresses, you would need to iterate over the results of the search and send the email to each address. Also, remember that the 'Primary Type' field is deprecated, which means it's not recommended for use in new implementations and might be removed in future versions of NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/19/2025, 5:11 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842992365
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840296388
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840173125
Celigo AI
06/19/2025, 5:11 PM