Where do I add the Tax Code on a Customer
# ask-stanley-ai
r
Where do I add the Tax Code on a Customer
c
AI generated answer (using internal Slack threads):
To add the Tax Code on a Customer in NetSuite, you need to navigate to the customer record and look for the Tax Item field. This field is where you can assign the appropriate tax code for the customer. However, the tax codes that are available for selection are determined by the Nexus associated with the subsidiary that the customer is assigned to. If you are not seeing the expected tax codes, you may need to add the appropriate Nexus to the subsidiary record. The Nexus is the first filter for tax codes. For example, if you have a customer in Germany but you are fulfilling orders from a warehouse in Poland, you would need to add the Poland Nexus to your subsidiary record. This would allow you to select Polish tax codes for those orders, regardless of the customer's shipping address. If you are having trouble assigning a specific tax code to a customer, it may be due to the default billing and shipping addresses assigned to the customer. Clearing the default billing and shipping checkboxes on the customer address may allow you to select a different tax code. Please note that the tax code assignment can be more complex if you are using the legacy tax system. The legacy tax system has limitations and may not allow for multiple tax registrations per customer/subsidiary. If you need a specific tax code with a specific behavior or booking, you may need to create a new tax type with codes and control accounts. However, this would require manual sorting of the reporting. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.823292434
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822442949
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821103036
Please provide your feedback on this answer.