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We are looking to get some Portlets created on the Customer Dashboard, but using custom HTML/CSS/JS to make it more exciting and make the data more presentable. Has any one come across any good articles online to achieve this?

primary choice is to use a <https://system.netsuite.com/app/help/helpcenter.nl?fid=section_4671201924.html#bridgehead_4671206091|Simple Form Portlet>

which behaves similarly to a suitelet form and allows you to add inline html fields and attach a client script

second choice is to actually use a suitelet via an <https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe|iframe>, which also allows you to use an <https://system.netsuite.com/app/help/helpcenter.nl?fid=section_4671201924.html#bridgehead_4671206091|Inline HTML Portlet>, though you can do the same thing with the simple form portlet

beware attempting to simply use an inline html portlet for your html, netsuite strips out script elements, which makes it hard to use javascript