Faraz Ahmed
06/17/2025, 3:31 PMCeligo AI
06/17/2025, 3:31 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're facing is a common one in NetSuite. When you try to delete a record that has dependent records, NetSuite prevents the deletion to maintain data integrity. However, sometimes it can be challenging to identify these dependent records, especially if they are not immediately visible or accessible due to role restrictions. Here are a few steps you can take to identify the dependent records: 1. Check for transactions: Navigate to the item and view all transactions associated with it. This can be done by going to Actions on the item and then selecting 'View All Transactions'. 2. Use Saved Search: Create a Saved Search with the only filter being the item in question. This can help identify any records that are associated with the item. 3. Check for logical dependents: The record might be appearing as a selection on a custom field somewhere. Check if the item has been added to a custom record, landed cost template, or any other type of record. 4. Check for role restrictions: If you're not an administrator, there might be related records that you don't have access to. Try accessing the records with an administrator role. 5. Check for inactive dependents: The dependent records might be inactive. Check if this is the case. 6. Check other areas: The item could be used in a Workflow, Customer Item Pricing, or as criteria of a search. If you're still unable to delete the record after identifying and removing the dependent records, you might want to consider setting the item as inactive instead of deleting it. This can be a faster solution and won't consume a lot of effort to execute.
Celigo AI
06/17/2025, 3:32 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.870316148
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.85183841
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849510252
Celigo AI
06/17/2025, 3:32 PMFaraz Ahmed
06/17/2025, 3:38 PM