Tally scan is not working in netsuite WMS, the WMS system rule is set up for purchase orders. Why wouldn't it be functioning?

AI generated answer (using internal Slack threads):

The issue with the Tally scan not working in NetSuite WMS, even though the WMS system rule is set up for purchase orders, could be due to a variety of reasons. Here are a few possibilities: 1. Incorrect Configuration: The WMS system rules might not be correctly configured. Ensure that the rules are set up correctly and are active. 2. Scanning Issues: The scanning process in NetSuite WMS is not as straightforward as it might seem. It requires a proper understanding of how customizations work, custom records, and script references. If the scanning process is not correctly implemented, it could lead to issues like the one you're experiencing. 3. Consolidation Issues: If the WMS is creating an item fulfillment for every pick task marked as done and not consolidating to make 1 item fulfillment per order, it could lead to issues. There is a setting in the WMS System Rules record called "Consolidate item fulfillments by sales order?". Ensure that it is set to rule value Y. 4. Customization Conflicts: If there are any customizations or scripts running on your NetSuite account, they might be interfering with the WMS functionality. Try disabling them temporarily to see if the issue persists. Remember to always test changes in a sandbox environment before applying them to your live account to avoid any potential disruptions to your operations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******