Make sure your SSP application is linked to website touchpoints but also the website Domain
t
Tanya Sehgal
06/12/2025, 12:13 AM
how to check whether it is linked or not?
u
//greg
06/12/2025, 12:15 AM
I usually just go to the ssp application and click ‘view’ then there is a button for link to domain and a button for link to website - proceed with click and configuring both of those for teh site / domain you are setting up
//greg
06/12/2025, 12:16 AM
but also on the domain - at the bottom it will show you the configured touchpoints (same on the website setup record)
t
Tanya Sehgal
06/12/2025, 12:20 AM
I did but it is still not showing
Tanya Sehgal
06/12/2025, 12:20 AM
Will it take some time to show on extension manager record?