What is this error: "The amount paid value of the ...
# ask-stanley-ai
s
What is this error: "The amount paid value of the installment has changed because of another transaction. Create a new payment"
c
AI generated answer (using internal Slack threads):
The error message "The amount paid value of the installment has changed because of another transaction. Create a new payment" typically occurs when there is a discrepancy between the payment amount and the invoice amount in NetSuite. This can happen if another transaction has modified the installment amount after the payment was made. In NetSuite, when a payment is made against an invoice, the system checks if the payment amount matches the invoice amount. If another transaction (like a credit memo, return authorization, or another payment) has modified the invoice amount after the payment was made, the system will throw this error. To resolve this issue, you need to create a new payment with the updated invoice amount. This ensures that the payment amount matches the current invoice amount. Please note that this behavior is consistent both in the UI and when using SuiteScript. If you're using SuiteScript to automate the creation of payments, you need to ensure that your script checks for any changes in the invoice amount before creating a payment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828147173
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818979919
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814092398
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