Hey, I am using ABSI and bank match data is missin...
# general
i
Hey, I am using ABSI and bank match data is missing some transactions when the upload was successful, i don't have any reconciliation rule running... anyone encountered this problem as well?
s
It can happen, cross check with the actual statement file from bank, compare it. Sometimes bank side can have issue. I just had some issue with one my bank connection, they doubled up the transaction also 1 whole day was missing. They did admit their fault at their end
i
Thanks for the response @Sam-I-Am The file itself has all the information, I have access to the sftp and when I reupload the same file second time it works…