JB
06/09/2025, 8:44 PMCeligo AI
06/09/2025, 8:44 PMAI generated answer (using internal Slack threads):To check if the inter-subsidiary relationship is not set up correctly using allow cross subsidiary fulfillment, you can follow these steps: 1. Navigate to the Sales Order (SO) record in NetSuite. Check if the "Allow Cross Subsidiary Fulfillment" checkbox is enabled. If it is enabled by default, it means that the system is set up to allow cross-subsidiary fulfillment. 2. If the checkbox is enabled even when an order comes from the website, it means that the setting is being overridden by the web service. In this case, you need to ensure that the web service is set to keep the checkbox unchecked. 3. Check if the "ALLOW CROSS-SUBSIDIARY RECORD VIEWING" is checked. This setting allows users to view records from other subsidiaries. However, to create Sales Orders, you need to have access to all the subsidiaries. Just cross viewing will not work because you are creating transactions in other subsidiaries than your own. 4. If you have enabled the "Intercompany Cross Subsidiary Fulfilment" feature and the accounting is off, it could be because the Cost of Goods Sold (COGS) is set with the inventory subsidiary, not the ordering subsidiary. In this case, you might need to use journals to reverse this. 5. There is a feature called 'cross charges' from the intercompany framework that automatically adjusts this. You might want to consider enabling this feature. Remember, these are just checks you can perform. If the issue persists, you might need to delve deeper into the configuration of your NetSuite account and the settings of your web service. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/09/2025, 8:44 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827583373
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820710659
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820231
Celigo AI
06/09/2025, 8:44 PM