What bill.com issues have been discussed and solution presented in slack?

AI generated answer (using internal Slack threads):

Based on the Slack conversations, several issues with bill.com have been discussed: 1. Customer Support: Some users have expressed dissatisfaction with the customer support provided by bill.com. They found it difficult to get in touch with the support team for troubleshooting. 2. Integration with NetSuite: There have been reported issues with the sync between NetSuite and bill.com. Particularly, users have experienced problems if they do any purchasing of inventory, receiving, prepayments, or inbound shipments. 3. Bill Variance and Multiple Item Receipt Matching: bill.com has been reported to not work well with bill variances and multiple item receipt matching, leading to project cancellations. As for solutions, users have suggested several alternatives to bill.com: 1. ZoneCapture: This tool has been recommended for its OCR and P2P automation capabilities. Users have reported successful implementations and find it great for downstream scalability. 2. FISPAN: This tool has been suggested for direct payments from NetSuite. It supports various payment methods like ACH, wire, check, ecard, etc. Users have reported positive experiences with it. 3. Squareworks: This is another alternative that has been mentioned, though no specific details were provided. 4. Checking the Sync as Part of Month-End Process: For those who continue to use bill.com, it has been suggested to check the sync as part of the month-end process to ensure it works well. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******