Hi everyone, I'm having trouble figuring why 1 ite...
# general
a
Hi everyone, I'm having trouble figuring why 1 item on Purchase Order is not receivable. Both have same account configured, both are Checked in preferences for
Can be received
e
If you open the Item Receipt form the item is not there? Is it a standard PO and not a Intercompany PO?
t
If you look at system notes for item 900025, when was the "Can be received" flag set to true? And in the system notes/history for that line on the PO, when was that line created? Only new PO lines are affected by that item receiving preference. If the item was configured to be able to be received AFTER it had been added to the PO line, then it doesn't apply to that PO line. I'm betting that's what happened since the received column on that line is null/blank instead of 0. The only way I know of to address this is to add a new line which forces the PO to look at and respect the latest receivable settings for that item. Which you can do by either removing and re-adding that line to the PO (provided it hasn't been billed yet) or close the existing line and add a new line.
a
@Edgar Valdes
If you open the Item Receipt form the item is not there?
Yes, second item is absent
Is it a standard PO and not a Intercompany PO?
It's a standard PO
If you look at system notes for item 900025, when was the "Can be received" flag set to true? And in the system notes/history for that line on the PO, when was that line created? Only new PO lines are affected by that item receiving preference.
I think this is the case here, Item was set for receiving during PO creation time