how does netsuite handle images from inbound cases submitted via email?

AI generated answer (using internal Slack threads):

When it comes to handling images from inbound cases submitted via email, NetSuite does not natively support this feature. However, there are several workarounds that can be used to manage images in NetSuite. One common method is to use a custom field on the item that stores an image path. This path can be a URL to an image hosted externally, such as on Amazon S3 or another hosting service. This way, all images can have the same URL but end in a different item.jpg or item_01.jpg for multiple images. Another method is to use a digital asset manager that integrates with NetSuite. This can provide more robust image management capabilities. For adding logos to outgoing email messages generated in NetSuite, as long as the image is available externally, you can use HTML to reference the image. Hosting company logos somewhere like AWS is a common practice since it's always up. If the image isn't available, emails could be slow to open or could crash the email client. Please note that these methods require the images to be hosted externally and available via a URL. NetSuite's File Cabinet can be used for this purpose, but many users prefer other options due to its limitations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******