can i use record.attach to set contact roles for a customer?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that you can use

record.attach

to set contact roles for a customer. However, the role attribute may not be set as expected in some cases. Here is a sample code snippet that was used to attach a contact to a customer:

code
Nrecord.attach({
    "record":{
        "type":"contact",
        "id":32602
    },
    "to":{
        "type":"customer",
        "id":32603
    },
    "attributes":{
        "role":-10
    }
});

In this example, the role was not being set as

Primary Contact

even though

-10

is the internal ID for

Primary Contact

. It was suggested that the customer record can only have one primary contact, but the issue persisted even when the customer record did not have a primary contact. In another conversation, a similar issue was encountered when trying to attach a contact to a vendor and assign the primary contact role. The issue was resolved by ensuring the

to:

field only contained

type

and

id

key-value pairs:

code
record.attach({
    record:{
        type: record.Type.CONTACT,
        id: contactId
    },
    to:{
        type: record.Type.VENDOR,
        id: context.request.parameters.custpage_venid
    },
    attributes: {
        role: -10
    }
})

Please note that the role attribute may not always behave as expected, and you may need to adjust your code accordingly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******