Ron
06/03/2025, 8:34 PMCeligo AI
06/03/2025, 8:34 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that you can apply a Bill Credit from a closed period to a bill in an open period. This is because applying a Bill Credit does not change the Bill Credit itself, but rather the bill to which it is applied. If you are having trouble seeing the Bill Credit in the subtab when you click on 'make payment' on your bill, it might be an issue with your NetSuite account and you may need to investigate further. If you want to void a Bill Credit in a closed period, the process may vary depending on whether the Bill Credit is applied to a bill or not. If it's not applied, you can void your Bill Credit with a manual Journal Entry (JE). If it is applied, you might be able to unapply the Bill Credit and create a manual journal to undo it by enabling the 'Allow non-GL changes' checkbox on the closed period. In case the Bill Credit is worth more than the bill, you can edit the payment from the Bill Credit to be equal to the desired payment against the bill when paying the Bill. The unapplied balance of the credit is retained for future use. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/03/2025, 8:34 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.881614506
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.866960168
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844340682
Celigo AI
06/03/2025, 8:34 PM