When attempting to run a previously working saved ...
# ask-stanley-ai
r
When attempting to run a previously working saved mass update that's based on a mass update script, I receive the message "You do not have privileges to view this page" and all records fail to update. Why am I receiving this error when I'm signed in as Administrator?
c
AI generated answer (using internal Slack threads):
The error message "You do not have privileges to view this page" when trying to run a saved mass update script, even as an Administrator, could be due to a few reasons: 1. Role Permissions: Even though you're signed in as an Administrator, there might be some specific permissions related to Mass Updates that are not enabled. Ensure that all necessary permissions are granted. 2. Audience Settings: The mass update might be set to private or shared with specific users. If the audience settings of the mass update exclude the current user, this error can occur. Check the audience tab of the mass update and ensure that it is either set to public or includes the current user. 3. Ownership: If the mass update was created by another user and ownership was not properly transferred, this could cause an issue. Make sure that the current user is set as the owner of the mass update. 4. Linked Records: If the mass update is linked to other records or scripts, it might prevent the update from running. Check if there are any dependencies or linked records that could be causing the issue. Remember to always double-check the settings and permissions when encountering such issues. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832778454
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829319715
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825555205
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