After I upgraded my Extension Manager Bundle manua...
# suitecommercek
Kira Z
06/17/2019, 8:38 PMAfter I upgraded my Extension Manager Bundle manually in sandbox to 2019.1 I am unable to deploy a theme (I am getting gulp errors that files are missing). I think I need to extract the folder from the the Theme Development Tools 2019.1 .zip in order to deploy a theme now. Can someone direct me to documentation of how to proceed, please?
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Flo
06/17/2019, 8:59 PMAre you on SC or SCA ?
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Kira Z
06/17/2019, 10:47 PMSCA
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Flo
06/17/2019, 11:11 PMwhich SCA version?
Flo
06/17/2019, 11:14 PMso there is a known issue that has been reported already regarding SCEM 19.1 not realizing that there may be files missing as there are Themes based on previous Base Themes. This will be fixed on next e-fix. Meanwhile what you can do is do a fetch of the base theme and add the files that you are getting errors on.
Flo
06/17/2019, 11:15 PMbesides that, if you are not on SCA 19.1 but on older versions as SCA 18.2 or Aconcagua, you should use the zip files of devtools 18.2
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Kira Z
06/18/2019, 12:30 AM@Flo We are using Aconcagua, I reverted back to using the 18.2 dev tools, deploy worked but Activation Status is stuck on 'Pending'. What should I do now?
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Flo
06/18/2019, 12:17 PMare you in a Sandbox account?
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Kira Z
06/18/2019, 4:32 PM@Flo yes
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Flo
06/18/2019, 4:33 PMDo you have an open Support case?
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Kira Z
06/18/2019, 4:33 PMyes
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Flo
06/18/2019, 4:33 PMI need an issue to be created in order to assign it to a developer
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Kira Z
06/18/2019, 4:33 PMThey have not been helpful thus far
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Flo
06/18/2019, 4:33 PMwhat´s the case number?
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Kira Z
06/18/2019, 4:34 PMone sec
Kira Z
06/18/2019, 4:34 PM3450683
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Flo
06/18/2019, 4:34 PMThanks
Flo
06/18/2019, 5:35 PMcan you give access to your sandbox account to nlarrosa@netsuite.com ?
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Kira Z
06/19/2019, 5:15 PM@Flo What level of permissions do you need? Developer or Admin or ?
Kira Z
06/19/2019, 5:16 PM@Flo just gave you access to sandbox with dev permission level
Kira Z
06/19/2019, 5:37 PM@Flo Please let me know you saw this message ^^
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Flo
06/19/2019, 5:53 PMThanks. We will check and let you know if Dev is enough
Flo
06/19/2019, 5:54 PMwhat´s the account name?
Flo
06/19/2019, 5:58 PMOk, we found it. Seems Developer role is enough to check. Thanks
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Flo
06/19/2019, 7:29 PM@Kira Z can you give Nicolás administrator access. The records have admin permissions and that may be what is blocking him from checking the user event
Flo
06/19/2019, 7:29 PMThank you
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Kira Z
06/19/2019, 7:52 PM@Flo should have admin now
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Flo
06/19/2019, 7:52 PMthanks
Flo
06/19/2019, 8:28 PM@Kira Z could you please double check, Nicolás it´s not seeing the Administrator permission yet
Flo
06/19/2019, 8:46 PMNo need of Admin role. Nicolás was able to find the issue and fixed it
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Kira Z
06/19/2019, 8:51 PM@Flo Thank you! Am I able to activate themes now?
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Flo
06/19/2019, 8:52 PMwhich role are you using?
Flo
06/19/2019, 8:52 PMAdministrator?
Flo
06/19/2019, 9:02 PMMake sure your role is in the Audience of that script deployment
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Kira Z
06/19/2019, 11:19 PM@Flo my Developer role is in the audience, but again when I tried to activate the theme deployment it is erroring
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Flo
06/19/2019, 11:41 PMwe were able to activate without problem. could you please give me access fmeilan@netsuite.com
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Kira Z
06/20/2019, 2:46 PM@Flo you have been given access
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Flo
06/20/2019, 3:28 PMI don´t see it yet
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Kira Z
06/20/2019, 3:40 PM@Flo please check again, you were added
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Flo
06/20/2019, 5:33 PMI see it now, thanks.
Flo
06/20/2019, 6:02 PMok, should work now, we forgot to set the script deployment to execute as administrator
Flo
06/20/2019, 6:28 PMplease remove Nicolas and my access to the account. Thank you
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Kira Z
06/20/2019, 11:14 PM@Flo Thank you so very much for your assistance! Extension successfully activated for me!
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Flo
06/20/2019, 11:52 PMGlad to hear that. Please don´t forget to remove our access from your account.
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