Marc
05/29/2025, 7:06 PMCeligo AI
05/29/2025, 7:06 PMAI generated answer (using internal Slack threads):Based on the conversations provided, it seems like there might have been some changes on the NetSuite side that are affecting the Celigo integration. One thread mentions an issue with orders shipping to Canada dropping all the custom fields after arriving in NetSuite, even though no changes were made in Celigo or their code. Another thread discusses the use of a custom 'restlog' record to check if a restlet is currently being executed/processed. This could potentially be used to troubleshoot the issue with the RMAs being generated via RESTlet instead of Suitelet. However, without more specific information or error messages, it's hard to pinpoint the exact cause of the issue. It's recommended to thoroughly check the logs for any errors or unusual activity, and also to verify if there were any recent updates or changes in NetSuite that might have affected the Celigo integration. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/29/2025, 7:06 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818338633
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813440859
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813012838
Celigo AI
05/29/2025, 7:06 PM