Why would a Sourced Transaction Line Field, sourcing from a custom field on the Item of that line, auto-populate for one user when they add a line to the transaction, but not most other users when they are using the same Role and the same browser?

AI generated answer (using internal Slack threads):

The issue of a Sourced Transaction Line Field auto-populating for one user but not for most other users, even when they are using the same Role and the same browser, could be due to several reasons: 1. User Preferences: Even though the users are using the same role and browser, their individual user preferences in NetSuite could be different. These preferences can affect how the system behaves for each user. It's possible that the user for whom the field is auto-populating has a preference set that enables this behavior. 2. Client-side Scripts: NetSuite performs a lot of its operations, including sourcing, on the client side. This means that when an item is selected via the UI, certain scripts are triggered that perform actions such as auto-populating fields. If a user is adding a line via a server-side script, these client-side scripts may not be triggered, and the field may not auto-populate. 3. Customization: If there is any customization involved, it could be that the customization is user-specific. This could result in different behavior for different users. To resolve this issue, you may need to check the user preferences and ensure they are set correctly for all users. If the issue is due to client-side scripts not being triggered, you may need to find a workaround that involves setting fields on the client side. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******