HA
05/28/2025, 7:19 PMCeligo AI
05/28/2025, 7:19 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that the issue is related to setting the tax rate to 0% for certain transactions or items. Here are some possible solutions: 1. If you are using SuiteTax, you can "end date" a nexus. However, if you are using the legacy system, you need to ensure no state codes are loaded or if they are, you need to change them all to 0%. 2. Another solution mentioned is to change the "tax item" on the customer form. 3. For items that are always taxable but need to be non-taxable in certain regions (like France in the example), you can create tax codes with a zero rate. 4. If the above solutions don't work, you can try setting the tax code on the vendor tax item field for the subsidiary and set the maximum line in a drop-down to 0 in your personal preference. However, this solution will only work if you add a new line. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/28/2025, 7:19 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819304705
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817725718
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810218275
Celigo AI
05/28/2025, 7:19 PM