tuli
05/28/2025, 4:12 PMCeligo AI
05/28/2025, 4:12 PMAI generated answer (using internal Slack threads):The issue of your name not appearing in the Access Tokens in User field could be due to a few reasons. 1. The user might not have the necessary access permissions. You need to ensure that the 'Give Access' box is checked on the employee record. If it is already checked, try unchecking it, save the record, then re-check it and save again. This process can help to reset the access permissions. 2. The role assigned to the user might be causing the issue. Sometimes, the UI shows the role as being assigned, but it might not be in reality. This is especially common in the Sandbox after refreshing. If you are trying to assign an administrator role and it's not appearing, it could be due to this issue. 3. If you are moving to a new instance, there might be some settings that are not correctly configured. You might need to set up the access tokens again in the new environment. Remember, you can always create a new access token via the dashboard shortcut (https://system.netsuite.com/app/setup/useraccesstokens.nl). ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/28/2025, 4:13 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810629547
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.804882
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.801939249
Celigo AI
05/28/2025, 4:13 PM