User showed me how when they click to view the first page of search results in the NetSuite UI, then all the results are removed, and they cannot see even the first page of results anymore by clicking to go back to the first page. What causes the results to become empty just by trying to view the next page, and how do we fix it?

AI generated answer (using internal Slack threads):

The issue you're experiencing where all search results are removed when trying to view the first page of results in the NetSuite UI could be due to a caching issue or a setting in your personal preferences. NetSuite has a setting under Setup > Company > General Prefs or under Home > Set Preferences, called "Number of Rows in List Segments". This setting determines the number of search results displayed per page. If this setting is not configured correctly, it could cause the issue you're experiencing. To resolve this issue, you can try the following steps: 1. Ensure you have only one browser and tab open on NetSuite. 2. Navigate to the "Number of Rows in List Segments" setting and adjust it to your desired number of results per page. 3. Log out and then log back in, or close and reopen your browser to ensure the changes take effect. If the issue persists, it could be due to the "Show List When Only One Result" preference under Analytics Personal Preferences. If this setting is enabled, it could cause the system to redirect to the record view when there is only one result, which might be causing the issue if your search only returns one result. Please note that these settings can also be adjusted at the company level, so if you do not have the necessary permissions to change these settings, you may need to contact your NetSuite administrator. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******