how do I Delete an email template that has depende...
# ask-stanley-ai
s
how do I Delete an email template that has dependent records
c
AI generated answer (using internal Slack threads):
In NetSuite, when you try to delete a record that has dependent records, you will receive an error message stating "This record cannot be deleted because it has dependent records". This is to ensure data integrity within the system. If you are trying to delete an email template that has dependent records, you will need to first identify and remove these dependencies before you can delete the template. Here are some steps you can follow: 1. Identify the dependent records: When you attempt to delete a record and it has dependencies, NetSuite will provide a link to view these dependent records. If no records are shown, it could be due to access restrictions based on your role. Ensure you have the necessary permissions to view all related records. 2. Check for logical dependencies: The record you are trying to delete may be used in other areas of the system. For example, it could be used in a custom field, a workflow, or as a criteria in a saved search. You will need to remove these dependencies before you can delete the record. 3. Use Saved Search: You can create a Saved Search with the only filter being the record you are trying to delete. This can help you identify any hidden dependencies. 4. Set the record to Inactive: If you are unable to identify or remove the dependencies, you can set the record to Inactive instead of deleting it. This will prevent the record from being used in future transactions but will maintain data integrity. Remember, it's important to be careful when deleting records in NetSuite as this action cannot be undone. Always ensure you have a backup of your data before making any changes. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806999445
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806605041
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.804801524
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