how can i view the related support cases on a sales order?

AI generated answer (using internal Slack threads):

In NetSuite, there is no direct correlation between Sales Orders and Support Cases. However, you can create a custom field on either the Sales Order or the Case record to establish a link between them. Here's a step-by-step guide on how to do this: 1. Navigate to Customization > Lists, Records, & Fields > Record Types. 2. Click on Sales Order or Case depending on where you want to add the custom field. 3. Click on New Field. 4. Fill in the necessary details for the new field. Make sure to set the type to List/Record and select the appropriate record type (either Sales Order or Case). 5. Save the new field. Once the custom field is created, you can manually link a Sales Order to a Case by entering the appropriate record in the new field. This will allow you to view the related Support Cases on a Sales Order (or vice versa) by looking at the value in the custom field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******