is there a way to link a support case to a return authorization?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that there isn't a direct way to link a support case to a return authorization in NetSuite. However, you can create a custom field on the Return Authorization record that references the support case. This would allow you to manually link a support case to a return authorization. Here's how you can do it: 1. Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New. 2. In the Label field, enter a name for the field (e.g., "Support Case"). 3. Set the Type to "List/Record". 4. In the List/Record dropdown, select "Support Case". 5. Under the "Applies To" section, check the "Sales" box. 6. Click Save. Now, when you create a new Return Authorization, you should see a new field where you can select a support case. This will allow you to manually link a support case to a return authorization. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******