Ryan Longenecker
05/23/2025, 2:18 PMCeligo AI
05/23/2025, 2:18 PMAI generated answer (using internal Slack threads):Based on the provided Slack threads, the following issues have been reported about Bill.com integration: 1. There have been numerous problems reported with the sync between NetSuite and Bill.com. This seems to be a common issue that many users have experienced. 2. If you are involved in any purchasing of inventory, receiving, prepayments, or inbound shipments, Bill.com has been reported to perform poorly. 3. Bill.com has been reported to not work well with bill variances and multiple item receipt matching. This has led to some customers cancelling their projects. 4. Some users have reported dissatisfaction with Bill.com's customer support. They have found it difficult to get in touch with them for troubleshooting issues. 5. There is a perception that Bill.com is not the best tool for payments direct from NetSuite. Some users have recommended alternatives like FISPAN or the electronic payments bundle. 6. Some users have reported that Bill.com does not do OCR bill scanning but does all the payments direct from the Pay Bills page in NetSuite (ACH, wire, check, ecard etc). 7. There is a reported issue with Chase stating that their NetSuite integration is via the Bill.com bundle, which some users have disputed. Please note that these issues are based on user experiences and may not reflect the overall performance or functionality of Bill.com. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/23/2025, 2:18 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.858934522
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850776
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847434342
Celigo AI
05/23/2025, 2:18 PM