This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

Screenshot 2025-05-22 at 3.48.25 PM.png

Quick question: has anyone noticed any change in the latest NetSuite release regarding `SC.ENVIRONMENT.siteSettings.is_logged_in`?
In our implementation, it now always returns `false`, even when the user is properly logged in on the website.
Is this a known issue or behavior change?
edit: Issue is present in shopping SSP

Because `is_logged_in` is determined by a particular Commerce API method, one which we've replaced twice

If it's using the oldest method then it is known to be faulty in the shopping section <https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N2497708.html#bridgehead_4482720663>

Hi <@U8X7E86M6> I'm experiencing this issue on both an SCA 2021 implementation and a SuiteCommerce Standard site. It's worth noting that the return value appears correct when checked in MyAccount, but not in the Shopping section.