HA
05/22/2025, 3:46 PMCeligo AI
05/22/2025, 3:46 PMAI generated answer (using internal Slack threads):The warranty registration might not be created after submitting the invoice due to several reasons: 1. Hidden Fields: The warranty fields might be hidden on your form. You need to ensure that the warranty fields are visible and properly filled out in the form you are using to submit the invoice. 2. Warranty Bundle Installation: If a warranty bundle has been installed in your account, it might be causing some conflicts or errors. You need to check the configuration and settings of the warranty bundle. 3. Multiple Serial Numbers: If your invoice has multiple serial numbers, creating a warranty claim for each serial number separately might be required. Currently, there's a limitation in the solution that doesn't allow creating a warranty claim for an invoice with multiple serial numbers at once. 4. Automation: If you are dealing with a large number of items, you might need to automate the process of adding warranty to each item. This could be achieved through a script or workflow that automatically adds warranty based on a checkbox on the line items. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/22/2025, 3:46 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808822811
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802776217
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800945163
Celigo AI
05/22/2025, 3:46 PM