In NetSuite, we can currently add a comment when rejecting timesheets or time entries. We would like the same option when rejecting expense reports. Is it possible to add a rejection note that the employee can see, so they understand why their expense report was rejected?

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that it is possible to add a rejection note that the employee can see when their expense report is rejected in NetSuite. This can be achieved by adding a rejection reason field and then setting a condition of rejection reason not empty onto the transition. However, this would require the rejecter to edit and add the rejection notice in that field, meaning the approver would need edit permission in the workflow state. As a control, no one should be able to edit the record at that stage - it should be locked. Once rejected, the bill should be editable by the creator only. An alternative solution would be to install the stickynote bundle and activate stickynote for bills, where the rejecter/approver can create user-specific stickynote. This option doesn't require any scripting and no changes to controls i.e., record locking are needed. Another option is to use a script to tie in a user note or custom record to populate the reject reason field. There are also scripts available that can create a popup “reject reason” which can be used for all custom approvals. Remember, these solutions would require some level of customization and scripting in NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******