James Morris
05/21/2025, 4:50 PMCeligo AI
05/21/2025, 4:50 PMAI generated answer (using internal Slack threads):Based on the conversations provided, it appears that when a Journal Entry (JE) is voided in NetSuite, the system does indeed set the Approval Status to 'Approved'. This seems to be the default behavior of the system, and it is likely designed this way to prevent voided transactions from appearing in the Pending Approval queue or the Reminders Portlet. However, this behavior can cause confusion if the JE was initially in a 'Pending Approval' state when it was voided, as it will still appear as 'Approved' despite being voided. To address this, you could potentially create a workflow that triggers after a record is submitted, with conditions set to check if the Status field is 'Voided'. If the conditions are met, the workflow could then change the Approval Status to 'Approved' or any other status you prefer. Please note that the 'Voided' status is part of the native Status field, not the Approval Status field. Therefore, you should use the Status field in your condition. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/21/2025, 4:51 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859565675
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839281797
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833949149
Celigo AI
05/21/2025, 4:51 PM