How to fix this issue: A reconciled bank statement...
# ask-stanley-ai
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How to fix this issue: A reconciled bank statement transaction in January was removed in May and a new transaction was posted dated in January. The new transaction which wasn’t part of the January statement is now appearing in May’s reconciliation but user is unable to clear it since the reconciliation state is mismatched. Also the delete option is not appearing for the reconciliations.
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AI generated answer (using internal Slack threads):
To fix the issue with the mismatched reconciliation state and the missing delete option, you will need to delete all reconciliations back to the one you want to fix, then delete that one and re-reconcile it. Here are the steps to do this: 1. Navigate to Transactions > Bank > Reconcile Account Statement > List. 2. Filter to the account you want. 3. This will show up the latest reconciliation. You can delete the reconciliations from here. Please note that after deleting the reconciliations, you will need to reselect transactions on the reconciliation page when reconciling again. If you are unable to see the delete option for some transactions on the Reconcile Account Statement form, it might be because they were just marked as cleared and were not actually matched in the Match Bank Data. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.873426914
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849208057
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847695708
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