NetSuite and our SiteBuilder Web Store seem to unr...
# performance
d
NetSuite and our SiteBuilder Web Store seem to unresponsive from multiple locations. We're hosted in Phoenix. Can't use the UI and our Web Store is returning "Too Many Requests" in large black font on white background. Anyone else having issues?
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b
Yes, our SuiteCommerce sites are down and I am unable to login to Netsuite.
j
Don't have webstore, but we're US Phoenix 4 and I had some users reporting CSV imports intermittently hanging up, so I suspect there is something going on with Phoenix datacenter at least.
c
Same here...
d
I can't see my host name (since we're completely down) but I'm pretty sure we're normally US PHX 4 as well.
c
I'm in Ashburn 2 and we're getting slow load times and timeouts
e
US Phoenix 7 - All Map/Reduce scripts are Pending (not running), same for all CSV Imports
b
US Phoenix 1, we seem to be back up now.
d
Yeah, Phoenix NA5 just popped back to responsive and working. My web store came back a couple minutes later.
k
Ashburn 2 just is having the same issue now
s
Yes, we're in Ashburn 2 as well and it's the same issue, both with the front-end and with all of our integrations.
It's still ongoing for our account. When I reached out to support I was first told to sign in and submit a ticket. Yeah...... It's hard to open a ticket if Netsuite ain't working hah.
k
EXACTLY! UGH..
d
That's infuriating. Also infurating.... They haven't posted ANYTHING about today's incidents on the status.netsuite.com site.
netsuite 1
k
I did reach out to our Account guy..
(877) 638-7848 Call Premium Support to report outage.
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d
I reached out to my account guy and asked he file a complaint to management about the status page not giving ANY info, updates, or acknowledgement of trouble. I screen shotted the page with my clock in view, circled.... We were down 90 minutes and we sent people on early lunches and such. Then it came back and our staff was literally out to lunch. All because they didn't communicate. At all. I would encourage you all to be VERY vocal about the status page fail today.
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