We have a problem where sometimes a second order is accidentally created when a user creates an order. Do you know why?

AI generated answer (using internal Slack threads):

Based on the conversations, the issue of a second order being accidentally created when a user creates an order could be due to the "Allow Override" checkbox being enabled in the Auto-Generated Numbers settings. This setting allows users to manually edit the transaction number, which can lead to duplicate sales order numbers if two users are entering orders at the same time. To resolve this issue, you can follow these steps: 1. Navigate to Setup > Company > Setup Tasks > Auto-Generated Numbers. 2. Uncheck the "Allow Override" checkbox. This will prevent users from manually editing the transaction number. However, please note that if you have any third-party integrations that rely on editing the transaction ID when a record is created, this change could cause those integrations to fail. In such cases, it might be better to let NetSuite generate its own sales order number and put the third-party order reference in another field. Additionally, you can also set up a warning or block for duplicate numbers at Setup > Accounting > Accounting Preferences > Items & Transactions > Other Transaction Preferences. This can help prevent the creation of duplicate sales orders. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******