#C29HKGM6J #C7NGZKN3D Whats the best way to update a Revenue Arrangement/Sales Order for a contract where it was intially for 12 months but the cutsomer cancelled after 4 months? I tried to update the Amount and ENd Date of the revenue arrangement but it is doing some crazy things with the Rev Rec Journals

you have to use Return Authorization to "stop" rev rec. Stop in quotes because you technically cannot stop rev from processing, so you create a "counter" transaction of Return Authorization (which has its own rev rec) as of the date of cancellation through the end date.

Thanks @Karina then for billing do you still create the invoices per the original schedule, but then apply the Credit Memo from the Return Auth to it so the custmoer doesn't need to pay it?

you need to follow with CM then, yes. RetAath serves with CM as a approval flow since CM does not have approval option on its own. You can also generate RevArr without Return

Ah ok