Nour Khaled
05/13/2025, 9:32 AMCeligo AI
05/13/2025, 9:33 AMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error "Invoice total amount with VAT (BT-112)" when generating e-document after adding shipping cost in invoices could be due to several reasons. One possible reason could be related to the tax calculation settings in your NetSuite account. If the tax details override box is checked, it might prevent the tax calculation engine from modifying the tax details, leading to this error. Another possible reason could be related to how the sales order is being imported or any customizations related to taxes in your account. If the tax that was calculated on the Ecom website and put on the sales order doesn't carry over to the invoice, it might cause this error. Lastly, this error could also be due to rounding issues from a 3rd party app/integration. Adjusting the corresponding line item (inventory line, tax line, shipping line) up or down by a penny might resolve this issue. Please check these settings and adjustments in your account. If the problem persists, you might need to look into the specific tax-related features your account is using or how the order is being imported.
Celigo AI
05/13/2025, 9:33 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812031686
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811018884
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805213
Celigo AI
05/13/2025, 9:33 AM