what is a recommended approach for marking bank charges in customer payments? Should i create customer payment with amount post bank charge and create a journal entry to mark invoice as paid? Or should I create customer payment with entire amount and create journal entry to indicate bank charges?

AI generated answer (using internal Slack threads):

Based on the conversations, there are a few approaches to marking bank charges in customer payments in NetSuite: 1. Journal Entry Approach: Assign the payment to the invoice, then journal the difference to a Profit/Loss bank charges account. This method is straightforward but may not reflect the actual transaction flow. 2. Service Item Approach: Create a service item 'Bank charges' and post the sales to bank charges. Raise a credit memo using this item with the value of the bank charges. This will then credit the Accounts Receivable account with the value of the bank charges and debit Profit/Loss. The payment and the credit note could then be applied to the invoice to clear it completely. 3. Undeposited Funds Approach: Temporarily post the Customer Payment to Undeposited Funds (for the full amount) so that it will show up on Deposits transaction. Enter the Bank Fees under the Cash Back sublist of the Deposit transaction. 4. Bank Clearing Account Approach: Receive the full amount into a bank clearing account (Debit clearing, Credit Accounts Receivable). Enter a payment for the bank fees into the clearing account (Credit clearing Debit bank fees). Transfer the residual amount from the clearing account into the "real" bank account (Credit clearing, Debit real bank). This method is transaction heavy but reflects the actual transaction flow. 5. Discount Function Approach: Receipt the actual amount received into the customer's account, and use the Discount function on payment application. Direct discounts to a bank fees account. This method is less transaction heavy, but the customer statement doesn't reflect what they've paid. 6. Custom Field with Script Approach: Have a custom field with a script that creates deposit record for you and fills out the cash back tab of your deposit transaction for you with the cash back tab filled out correctly or creates a journal entry. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******