I ran SS with same criteria in prod and sandbox on...
# ask-stanley-ai
l
I ran SS with same criteria in prod and sandbox on customer record type. Prod results are 754315 and sandbox results are 33750. Sandbox refreshed in March 2025. How to resolve. Please help
c
AI generated answer (using internal Slack threads):
It seems like you're experiencing a discrepancy between the results of a SuiteScript run in your production environment and your sandbox environment. This could be due to a number of reasons, but here are a few things you could check: 1. Data Consistency: Ensure that the data in both environments is consistent. If your sandbox was refreshed in March 2025, there might be changes in the production environment that are not reflected in the sandbox. 2. Script Differences: Check if there are any differences in the scripts running in both environments. Even minor changes can lead to significant differences in results. 3. Environment Settings: There might be differences in the settings or configurations of the two environments. Check if there are any differences in the settings that might affect the results of the script. 4. Dependencies: If your script depends on other scripts, workflows, or customizations, ensure that these are the same in both environments. 5. Record Differences: Check if the customer records in both environments are the same. Differences in the records could lead to different results. Remember to thoroughly test your scripts in the sandbox environment before deploying them to production. This can help prevent unexpected results or issues in the production environment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820235312
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820048332
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819983125
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