there is no shipping cost field in the sales order

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that the shipping cost field in a sales order in NetSuite does not automatically get updated with the sum of the shipping costs from the item fulfillments. This is not a default behavior in NetSuite and might require a script or a workflow to achieve this functionality. In the case where you want to stop shipping calculation for a small segment of customers, you might need to use a user event script. You can also try using the

shippingcostoverridden

field if the value being sent is overwritten. If you want to set a charge for shipping per sales order, you can use the shipping cost field under the shipping subtab of the sales order. If certain parameters need to be met to charge shipping, you might be able to use a workflow depending on the complexity of your parameters. Alternatively, you could use a script. You can also set up free shipping items or add shipping rules that adjust rates based on quantity or weight. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******