Karina
05/06/2025, 10:44 PMCeligo AI
05/06/2025, 10:44 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems like the issue is related to the visibility of certain accounting books or options for certain roles, even though the necessary permissions have been granted. In NetSuite, permissions are role-based and sometimes, even if you have granted a role certain permissions, they might not be able to see or access certain features due to other role settings or restrictions. For the first issue, where the user cannot see the secondary book in the accounting book dropdown, it might be due to the fact that the role does not have the 'Allow Pending Book Journal Entry' permission. This permission is necessary to make book-specific journal entries. For the second issue, where the user is unable to see the 'Setup > Accounting' and 'Lists > Accounts' permissions, it might be due to the fact that the user is not using the classic center. The visibility and accessibility of certain features can vary between the classic center and the new user interface. In both cases, it might be helpful to review the role settings and permissions again to ensure that all necessary permissions have been granted and there are no other restrictions that might be preventing the user from accessing these features. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/06/2025, 10:44 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851668775
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849977374
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836513162
Celigo AI
05/06/2025, 10:44 PM