why is a custom item field that I created now lock...
# ask-stanley-ai
s
why is a custom item field that I created now locked and unable to be edited?
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** A custom item field in NetSuite can become locked and uneditable due to a few reasons: 1. SuiteCommerce Association: If the custom field is being used as a facet on your SuiteCommerce website, it will lock the field to prevent any changes that could potentially disrupt the website's functionality. To edit the field, you would need to remove the field from the facet setup, make your changes, and then add it back to the facet setup. 2. Field ID Conflict: If the field ID of the custom field coincides with another bundled item field, it may cause the custom field to become locked. 3. System Updates: Sometimes, system updates or changes can cause older custom fields to become locked, especially if they predate certain functionalities designed to prevent this. To check why a field was locked, you can look at the History tab of the field. However, please note that not all changes (like adding to SuiteCommerce) are recorded in the system notes.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.871639
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864537239
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.862935603
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