Tracking # for shipping isn't moving in custom forms

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the tracking number for shipping not moving in custom forms could be due to several reasons: 1. The tracking number field might not be set to visible on the form. You need to ensure that the tracking number field is marked to show on the form. 2. The tracking number field is a native field on the packages subtab and it is hidden until a fulfillment has occurred. It is natively found under the Shipping tab. 3. There might be a workflow that is affecting the visibility of the tracking number. Check the workflow history of a sales order that has been fulfilled but the tracking is missing. 4. The tracking number might not be in a format ready for the proper carrier. For example, when you google a USPS tracking number it knows what it matches (sometimes FedEx Surepost). There might be overlap here and it thinks its USPS. 5. There might be a bug from an eFix. If this is the case, you might need to file a case. 6. You might need to turn on 'Shipping Label Integration' in Setup->Enable Features -> Transactions subtab. 7. There might be a system limitation that is currently being addressed by Enhancement # 134605. Please note that these are potential reasons and the actual reason might vary based on the specific scenario. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******