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Has anyone else come across the Message Media bund...
# administration
n
Netsuite Tragic
04/30/2025, 12:20 AM
Has anyone else come across the Message Media bundle renaming everything to Sinch? Effectively crashing all of the merge fields!
r
Ryan Longenecker
04/30/2025, 12:24 AM
Hey
@Netsuite Tragic
I’m a partner with them. I haven’t seen this issue yet. Happy to check it out with you
n
Netsuite Tragic
04/30/2025, 12:34 AM
thanks
@Ryan Longenecker
we are sorted. Just surprised to see all the custom records renamed without any notifications
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Ryan Longenecker
04/30/2025, 12:35 AM
Yeah makes sense. What did you have to do to sort out the merge fields?
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Netsuite Tragic
04/30/2025, 8:57 AM
the variables in the templates had to be retyped.
👍 1
r
Ryan Longenecker
04/30/2025, 2:08 PM
@Netsuite Tragic
which fields from message media were in your templates that changed?
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