Hey everyone i need help on this
I have tax amount override = True
but when i add tax in Etail order line Tax it's not showing TAX in Summary
k
Karina
10/07/2022, 4:10 PM
you transaction must have positive sign or equal 0 for taxes to be calculated. you probably need to change a transaction type such as credit memo
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Driss Talainte
10/07/2022, 4:13 PM
@Karina Hey Thanks but we have a gift card line item which makes the Total negative i want to calculate the taxes after submitting the sales Order
k
Karina
10/07/2022, 4:16 PM
when you apply your gift card your sales transaction cannot go below $0. are you saying the gift card is worth more than the sale?
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Driss Talainte
10/07/2022, 4:17 PM
@Karina Exactly
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Karina
10/07/2022, 4:20 PM
you need to record the balance in different manner outside of this transaction depending what you need to do with the balance - if you keeping it on customer account (customer deposit) or you are paying cash back, then your SO must be equal the gift card amount and you will be giving a refund for the “extra”