Does anyone know if it is possible to search the h...
# suitescript
s
Does anyone know if it is possible to search the history of script executions any way. Not the script execution logs, since some of the scripts that ran may not have logged anything. The reason we want this is that NetSuite upgraded a bundle that we no longer have a license for, and specifically we had undeployed all of the scripts in our environment to stop them from interfering with a newer bundle. When it was updated, all of the scripts were redeployed and started running again. The quickest solution we had to prevent damage was to delete all of the script deployments for that bundle. There were 215 deployments and undeploying them all over again was going to take forever. Netsuite support doesn’t believe the scripts were redeployed, but if I search for a few of the individual scripts on the Scheduled Script Status or Map/Reduce Script Status, I can see that they did run for a few days before we noticed the issue. Support is stating “well it was only those few scripts that redeployed”. Apparently, they need hard proof to be convinced of what we know. Many of the scripts were user events or client scripts and we’ll probably never be able to prove those ran, but at least for the scheduled and map/reduce scripts I am hoping to show that they all redeployed and were running for days. Is the data shown by Scheduled Script Status or Map/Reduce Script Status searchable?
b
s
Thank you! I’ve never had anyone ask for this before, and I’m more than a bit annoyed that support is basically saying we don’t believe you and making us prove it. As if I have any reason to lie about this.
b
you have had very pleasant experiences with support if you didnt have to provide all supporting information yourself
s
I wouldn’t call most of them pleasant, and there have been numerous times we’ve had to prove things. More often, we must create a minimal use case or minimal script to demonstrate a problem, because support often seems to get hung up on irrelevant minutia, and go down the wrong path. But this is the first time they straight up denied what I said, told me they didn’t believe it was possible, and then basically said the burden is on us to prove it.