For cash refunds, am I able to change the default accounts to where the money gets credited/debited from?

AI generated answer (using internal Slack threads):

Yes, you are able to change the default accounts to where the money gets credited/debited from for cash refunds. There are a couple of ways to do this: 1. Workflow: You can create a workflow that triggers after a cash refund record is submitted. In this workflow, you can set the field value of the account to the default account you want the cash refund to be credited/debited from. Here is the logic:

After record submit > Set field Value > Account Field > Select the Default account for the Cash refund

. 2. Custom GL Plugin script: If you have a developer, you can write a Custom GL Plugin script to change the default account for cash refunds. This would require SuiteScript knowledge. 3. Payment Method: You can also consider creating a specific Refund Payment Method and set the account for this method to the desired account. Please note that the account might also be set at the item level, so you might want to check the item record's accounting settings. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******