Why is netsuite giving an question mark image instated of the supplied image on forms?

AI generated answer (using internal Slack threads):

NetSuite displays a question mark image on forms when it cannot find the specified image. This is a standard "not found" image used by NetSuite, particularly in PDF printing. The image that is displayed on forms is usually the company logo, which can be set in the "Company Logo (Forms)" field in the Setup > Company Information section. If the image is not found or cannot be accessed, NetSuite will display the question mark image instead. If you're experiencing this issue, you can try the following steps to resolve it: 1. Ensure that the image file is in the correct folder in the file cabinet and that it meets NetSuite's size requirements. 2. If the image is not selected in the "Logo" dropdown on the form customization screen, NetSuite will use the default image. If the default image cannot be found, the question mark image will be displayed. 3. If the image is still not displaying correctly, try logging out and logging back in. This can sometimes resolve the issue. Please note that this issue could also occur if the image field type is not allowed on public-facing forms. This is because NetSuite does not have a robust way to prevent malicious files from being uploaded to your account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******