We have an interview purchase order. When we use the manage inter company sales orders form to create a linked interco SO, it throws an ‘unexpected error has occurred’ error. It seems to be related to the amount / rate of the items. Do you know what might be causing it?

AI generated answer (using internal Slack threads):

Based on the conversations, the 'unexpected error' you're encountering when creating a linked intercompany sales order (SO) from a purchase order (PO) could be due to several reasons. 1. Form-related issues: One of the threads mentioned that a similar error was resolved by creating a new custom form. It's possible that the form you're using to create the intercompany SO has some issues or is not configured correctly. 2. Script or workflow interference: Another thread suggested that scripts or workflows deployed on the record could cause such errors. If there are any scripts or workflows running on the PO or SO, you might want to review them to see if they're causing the issue. 3. Item-related issues: If the items in the PO have been deleted or modified since you retrieved the form, it could cause an error. Also, if the items are drop ship items, they behave differently in terms of quantity on order and may not be handled correctly in the intercompany SO creation process. 4. Location-related issues: If the location value in the header or line level of the PO is blank or not exposed, it might not appear on the Item record, which could cause an error when creating the intercompany SO. Please review these areas in your process and see if any of them could be causing the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

Thanks. We tried a 1 line PO as a test. When the amount was 100 it worked, when it was 650 it failed.