what is a typical flow to process cash sale Sales Orders that have Return Authorizations opened on them?

AI generated answer (using internal Slack threads):

Based on the conversations, the typical flow to process cash sale Sales Orders that have Return Authorizations opened on them would be as follows: 1. Sales Order Creation: The process begins with the creation of a Sales Order (SO). This is the initial transaction that records the customer's intent to purchase goods or services. 2. Cash Sale: If the Sales Order is fulfilled and paid for in cash, it becomes a Cash Sale. This is the transaction that records the receipt of payment from the customer. 3. Return Authorization: If the customer wants to return the goods or services, a Return Authorization (RMA) is created. This can be created against the Sales Order if it's not invoiced, or against the Cash Sale if it's sold in cash. The RMA records the customer's intent to return the goods or services. 4. Refund: If the return is approved, a refund is issued in the current period for that Cash Sale. This is the transaction that records the return of payment to the customer. 5. New Sales Order: If the customer wants to exchange the returned goods for new ones, a new Sales Order is created with the new items. The customer would only pay the difference if the new items are more expensive, or get a refund if the new items are cheaper. 6. Reconciliation: Finally, the amount refunded or received is reconciled with the bank. Please note that this is a general flow and the actual process may vary based on the specific business requirements and NetSuite configurations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******