Has anyone discussed the differences between ACS Optimize and ACS Monitor

AI generated answer (using internal Slack threads):

Based on the provided Slack threads, there is no direct discussion about the differences between ACS Optimize and ACS Monitor. However, there are several mentions of ACS (Advanced Customer Support) in general and one mention of ACS Optimize. In one thread, a user mentions that they have ACS Optimize and find it useful for expanding their capacity without needing additional staff. They mention that ACS has helped with business process changes, training, workflows, scripts, and other kinds of customizations. In another thread, a user mentions that ACS is good if you can take good requirements from your users and get good testers. They mention that they get 30 hours a month of ACS support and find it helpful for getting workflows/scripts out the door without using any of their own dev time on it. In another thread, a user mentions that ACS has strict Terms of Service that limits the support they can give you using 3rd party applications. They also mention that ACS has strict requirements around how complex the project can be and the duration of time to be. If it exceeds a certain limit, it will need to be scoped and sent off to the PS organization at NetSuite. They also mention that the turnaround time for development work at ACS may be slower than a 3rd party shop. In conclusion, while there is no direct comparison between ACS Optimize and ACS Monitor, the threads suggest that ACS Optimize is useful for expanding capacity and handling various tasks related to NetSuite functionalities. However, ACS has strict terms and may have slower turnaround times compared to 3rd party services. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******