Brian Houska
04/24/2025, 7:00 PMCeligo AI
04/24/2025, 7:01 PMAI generated answer (using internal Slack threads):Yes, system log messages can contain hyperlinks to records. This can be achieved by creating a hyperlink with text updated by the internal ID of the record in question. For example, if you are sending an email via a workflow on a transaction state change, you can include a "View Record" link in a custom email template. Similarly, if you are programmatically creating a case and want to link to a record in its message body, you can do so by creating a hyperlink in the case body in the web UI. You can then pull this via the API to see how the raw data looks like. However, it's important to note that the hyperlink may need to be wrapped in
<body></body>
tags for it to work correctly.
Please refer to the [RelatedRecords](https://system.netsuite.com/app/help/helpcenter.nl?fid=section_4358681681.html#bridgehead_4365582234) section in the NetSuite Help Center for more information.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
04/24/2025, 7:01 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819148183
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818909287
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813261151
Celigo AI
04/24/2025, 7:01 PM